Legal notice
Legal Notice
Last updated: 01/07/2026
This Legal Notice sets out important information about who operates XiT, how to contact us, and the terms on which information and content on this website are provided. It should be read together with our Terms of Service, Return & Refund Policy, Shipping Policy, and Privacy Policy, each of which forms part of the legal framework governing your use of this website and our products.
1. Business identity
This website, xit.net.au, and the XiT brand are operated by:
XIT CASE
Trading as: XiT
ABN: 417 582 392 38
Registered in: Victoria, Australia
Contact email: info@xit.net.au
References to "XiT", "we", "us", and "our" throughout this website and our policies refer to the entity named above.
2. Contact
The fastest way to reach us is by email at info@xit.net.au. We aim to respond to all enquiries within 2 business days. Our business hours are Monday to Friday, 9am–5pm AEST/AEDT, excluding public holidays.
For matters relating to a specific order, please include your order number so we can assist you quickly.
3. Nature of the product — important disclaimer
XiT is a premium aluminium smart case designed to help adult smokers track and become more mindful of their cigarette consumption. It is a consumer lifestyle product.
XiT is not a medical device, a therapeutic good, or a smoking-cessation treatment. It is not registered with, or evaluated by, the Therapeutic Goods Administration (TGA), and no such registration is claimed or implied.
XiT does not diagnose, treat, cure, prevent, or manage any disease, addiction, or health condition, and makes no representation that any user will reduce, quit, or change their smoking behaviour. Any statements on this website regarding behavioural awareness, spending, savings, or general public-health research are provided for general information only. They are not medical, psychological, or financial advice and should not be relied upon as such.
Individual experiences, results, and savings vary and are not guaranteed. If you have concerns about smoking, nicotine dependence, or your health, please consult a qualified healthcare professional. In Australia, free and confidential support is available through Quitline on 13 7848.
4. Age restriction
XiT is intended for adults aged 18 years and over who are existing smokers. It is not intended for, and must not be purchased by, sold to, or gifted to, any person under the age of 18. By using this website or purchasing from us, you confirm you are 18 or older.
5. Information accuracy
We take reasonable care to ensure that the information, pricing, descriptions, images, and content on this website are accurate and up to date. However, we do not warrant that all content is complete, current, or free from error. Product images are representative and, due to manufacturing tolerances, photography, and screen differences, may vary slightly from the item you receive.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update content at any time without prior notice. Where a pricing or product error affects an order you have placed, our approach is set out in our Terms of Service.
6. Intellectual property
All content on this website — including the XiT name, logo, brand identity, product designs, industrial designs, photographs, videos, renders, illustrations, text, and layout — is owned by XIT CASE or its licensors and is protected by Australian and international intellectual property laws.
You may not reproduce, copy, distribute, republish, modify, or commercially exploit any of this content without our prior written permission. The XiT name and logo may not be used in any manner that suggests endorsement, sponsorship, or affiliation without our written consent. Further detail is set out in our Terms of Service.
7. External links
This website may contain links to third-party websites or resources provided for convenience and information only. We do not control, endorse, or accept responsibility for the content, products, services, or practices of any third-party website. Accessing any linked website is done at your own risk and subject to that website's own terms and policies.
8. Disclaimers and limitation of liability
To the maximum extent permitted by law, and subject always to your rights under the Australian Consumer Law and other rights that cannot lawfully be excluded:
This website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied.
We do not warrant that the website will be uninterrupted, secure, or error-free, or that it will be free of viruses or other harmful components.
We are not liable for any loss or damage of any kind arising from your use of, or reliance on, this website or its content, including any indirect or consequential loss.
Nothing in this Legal Notice excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded. Where our liability cannot be excluded but may be limited, our liability is limited to the maximum extent permitted by law. Our full limitation of liability terms are set out in our Terms of Service.
9. Consumer rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this Legal Notice or any of our policies affects those rights. For details on returns, refunds, replacements, and warranty claims, please see our Return & Refund Policy.
10. Governing law
This Legal Notice and all matters arising from your use of this website are governed by the laws of Victoria, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Victoria and the federal courts of Australia.
11. Changes to this Legal Notice
We may update this Legal Notice from time to time. The most recent version will always be published on this page, with the "Last updated" date reflecting the latest change. Your continued use of the website after any change constitutes acceptance of the updated notice.
12. Questions
If you have any questions about this Legal Notice, please contact us at info@xit.net.au.